WhatsApp CRM · Head-to-head
Teambox
Interakt
Both turn WhatsApp into a shared team inbox. Interakt is strong on Shopify D2C in India. Teambox is economical for small and medium businesses, global, and ships with a real Claude AI agent. Here's the honest side-by-side.
Killer feature
Claude Connector · MCP
Get insights tailored to your market and growth plan — ask Claude questions about your WhatsApp conversations, spot trends, and draft replies from Claude Desktop. Analysis no dashboard would ever build. No WhatsApp CRM competitor has this.
Insights for your market plan
Ask Claude to slice your chats by region, product, campaign — spot what's converting in your target market.
Ask about your chats
Which leads went cold? Who asked about pricing? Which template converts best in each region?
Reply from Claude
Draft and send WhatsApp messages without leaving your Claude window.
Your data stays yours
Direct MCP link between Claude and Teambox — no third-party middleman.
Red T-shirt inquiries
Weekly report
Draft welcome
Which customers asked about the Red T-shirt price in the last month?
3 customers asked about the Red T-shirt price in the last 30 days:
Price
Teambox
More economical
Trial
Teambox
30 vs 14 days
AI agent
Teambox
Real LLM, not rules
Shopify flows
Interakt
Pre-built native
What each one gives you
WhatsApp Cloud API (direct)
Team inbox
Broadcasts + campaigns
Template management UI
Open REST + Webhook API
Native Claude AI agent
Knowledge-base powered replies
Google Calendar booking
Claude Connector (MCP)
Global support (all regions)
Shopify native app
Abandoned-cart pre-built flow
Pricing — what you actually pay
Both pass through Meta's conversation fees. What each charges on top differs.
Teambox
Economical
usage-based, small teams under $30/mo
Interakt
~$35/mo
growth tier + Meta fees on top
Switching takes about an hour
Your WhatsApp number, verified name, green tick and templates live in Meta — not Interakt. You keep everything.
Sign up for Teambox — start the 30-day free trial
In Meta Business Manager → remove Interakt's app permission from your WABA
In Teambox → Settings → WhatsApp → Embedded Signup (~2 min)
Approved templates carry over automatically
Import contacts CSV, plug your Shopify or CRM into Teambox via webhook + API
Common questions
Will my WhatsApp number and green tick survive the switch?
Can I recreate my Interakt abandoned-cart flows in Teambox?
Does Teambox work in India?
Try Teambox free for 30 days
No card. Full features. Free migration help from Interakt.